At Antiques Arena (www.antiquesarena.com), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. It also outlines your rights under the UK GDPR and relevant privacy laws.
1. What Personal Data We Collect
We only collect the information required to process your orders and respond to your queries:
- Full Name
- Shipping Address
- Email Address
- Phone Number
💳 Note: We do not collect or store any payment card information — all payments are handled securely via trusted platforms (e.g., PayPal).
2. How We Use Your Data
We use your information solely to:
- Process and deliver your orders
- Contact you about your order or enquiry
- Comply with legal obligations (e.g., sales records)
We do not use your data for marketing, tracking, or analytics purposes directly.
3. Data Sharing
We do not sell, rent, or share your personal data with any third parties for marketing or any other unrelated purposes.
Your information is only used by Antiques Arena to fulfil your orders and comply with legal duties.
4. Cookies & Tracking Technologies (via Ezoic)
We use cookies on our website via the Ezoic platform, which helps us:
- Display relevant advertisements
- Improve page load speed and performance
- Analyze site traffic and visitor behavior
- Perform website testing and A/B experiments
These cookies may collect data such as:
- IP address
- Device/browser type
- Pages visited
- Interaction with ads
Cookie Consent
You will see a cookie consent popup when you first visit our website, managed by Ezoic. You can choose which cookies to allow or refuse.
🔗 For a full breakdown of the cookies used on this website, including names, durations, and purposes, please visit:
Ezoic Cookie Declaration
5. Legal Basis for Processing
Under the UK GDPR, our legal bases for processing your personal data are:
- Contractual necessity – to fulfill and deliver your orders
- Legal obligation – to retain order details for tax and accounting
- Legitimate interests – to respond to your queries and manage customer service
6. Your Rights
Under the UK GDPR, you have the right to:
- Access – Request a copy of the personal data we hold about you
- Correct – Ask us to update or fix any inaccurate information
- Restrict or object – Request limitations on how we use your data
❗ Important Note:
We cannot delete your information if it is part of a completed order, as we are legally required to retain sales and shipping data for up to 6 years for accounting and compliance purposes.
📧 To make a request, email us at: info@antiquesarena.com
7. Data Retention
We retain customer order data for up to 6 years, in line with HMRC and UK tax law requirements.
8. Data Security
We take appropriate technical and organizational measures to secure your personal data, including:
- SSL encryption on our website
- Secure hosting
- Restricted access to stored order data
9. Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Antiques Arena
📧 Email: info@antiquesarena.com
🌍 Website: www.antiquesarena.com
10. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with the revised date shown at the top.
Below are links to our Cookies and GDPR Policy
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